With the cost of replacing customers far outweighing that of retaining them, a sustainable and successful business requires giving due attention to customer loyalty. Loyalty isn’t given freely, it must be earned by the business. We provide customised incentive programmes that build stronger commitment and trust in B2B relationships in order to retain customers, acquire new customers and increase customer spend and value.
An efficient supply chain will deliver reduced costs and increased revenue. We partner with leading insurance companies and claim validators to provide electrical items to the insurance replacement industry. Our key strengths of supply are in audio visual products, domestic appliances and mobile phone replacements.
We know that employee engagement means different things to different people. Therefore, it is important to be clear about your engagement strategy in order to reap the benefits promised from employee engagement programmes. What works for one, won’t work for another but getting it right will deliver improved business performance.